iOS App
Support
Help for the What's My Payment? app on iPhone and iPad. For questions about your loan or a quote request, contact the lender or partner who followed up with you.
Frequently asked questions
- Where are my calculator inputs saved?
- Your payment scenarios and calculator settings are stored on your device. They are not uploaded to What's My Payment? servers.
- Why do rates need an internet connection?
- Today's mortgage rates are provided by our rate partner, Mortgage Research Center. The app requests quotes over a secure connection using your loan scenario (such as price, down payment, state, credit range, and loan type).
- What happens when I request a pre-approval or quote?
- The in-app quote form is operated by Mortgage Research Center. Information you submit there is collected by that partner so a lender can follow up. Their disclosures appear in the form.
- Can I save a payment snapshot to Photos?
- Yes. If you choose to save a payment result image, the app asks for permission to add it to your photo library. We do not upload those images to our servers.
- Does the app track me for advertising?
- No. The What's My Payment? iOS app does not use the advertising identifier for tracking.
Policies & contact
For app product questions, use our contact form and mention that you're writing about the iOS app. We typically respond within one to two business days.